📞 What to Do If You’re Running Late
If you know you’ll be late to collect your child, please inform us as soon as possible! Here’s how:
Call Head Office: 📞 01282 525 200
Email Us: 📧 [email protected]
This helps us make arrangements to keep your child safe and comfortable. We will notify staff on site of the situation.
⏳ Late Collection Policy
At FUNDA, we prioritize the safety and well-being of every child in our care. While we understand that unexpected delays can happen, we kindly request parents and guardians to ensure timely pick-ups.
To maintain fairness and manage our staff schedules, the following Late Collection Fees apply:
💰 Late Collection Fees
£10.00 Initial Fee:
This fee applies if a child is collected after their scheduled time.Additional Fees:
For every 15 minutes of delay, an additional £10.00 will be charged.
📝 Example
Let’s break it down:
Collecting 30 minutes late = £30.00
£10.00 initial fee
£20.00 for two 15-minute increments
🛡️ Reassurance for Parents
We understand that life doesn’t always go as planned, and sometimes delays happen. Please know that your child’s safety and well-being are our top priorities, and we are here to support you every step of the way.
If your child is not collected on time, here’s how we’ll ensure they are safe and cared for:
Immediate Contact:
At 6:00 PM, if your child remains uncollected, we will:Call the parent or guardian directly to confirm arrangements.
If we cannot reach you, we will contact the listed emergency contacts to ensure a prompt collection.
Continued Care and Comfort:
If, after 30 minutes, we are still unable to reach any parent, guardian, or emergency contact, we will contact the Children and Family Wellbeing Services to assist with arrangements. Throughout this process:Two dedicated staff members will remain with your child, offering care, reassurance, and support.
We’ll do everything we can to ensure your child feels calm, safe, and secure, avoiding any panic or worry.
Thank you for your cooperation and understanding in adhering to our collection policy. If you have any questions or concerns, don’t hesitate to contact us! 😊